10/29/2023 0 Comments Krisp cutsThe obvious answer is to use wired headphones, but those only work if everyone on the call is using them most people find wireless headphones far more convenient. In fact, with Bluetooth and true wireless headphones, you’re likely to experience more of a delay than usual. Noise canceling headphones can fix some of these issues because they reduce background noise, but many of them don’t improve audio latency (the delay between when you say something and the other person hears it). We also updated our interface to make it possible for the session organizer to mute others on the call, which cuts out the awkward ‘can you mute yourself?’ exchange that we found ourselves going through several times a day. At Surfly, we’ve been using our built-in microphone muting to keep background noise to a minimum in calls. And that means video conferencing still sometimes feels as detached and tenuous as two cans connected by a piece of string.Ĭollaboration tools like co-browsing, video conferencing, and screen sharing have made it much easier (and possible, for that matter) for entire industries to transition to working from home and stay productive, but back-and-forth like this makes teleconferencing both annoying and time-consuming. It’s very much at odds with the instant feedback of face to face interaction. It’s not you: a technical reason why people can’t hear you over video callsĪ seemingly small thing like noise cancellation can have a huge impact on the remote work experience, and that’s because most video conferencing solutions only play audio from one or two participants at a time to keep background noise from becoming overwhelming.Īlthough it cuts out distractions, this also makes it very hard for you to say something because, for all intents and purposes, people can literally not hear you. This is one of the biggest problems with group meetings, and it’s not because we’re all bad at communication. If this sounds familiar to you, you’ve probably been teleconferencing a lot over the last few months. Go through this a few times a day, and you’ll have a group of frustrated colleagues whose last wish is to get on a call together. But she’s assumed you didn’t hear her earlier by the time she repeats her question, you’ve started talking again. You’re giving pointers on the report due tomorrow when someone says ‘excuse me.’ You don’t hear her, so you keep talking and she stops-then the lag catches up and you wait for her to go on.
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